PrivatBank launched a digital branch / coworking space in Kiev without cashiers
On January 27, 2021, PrivatBank launched a concept store in Kiev - a test branch of a new format. It will work both as a regular bank branch and as a mini-coworking space for clients who come here for services. The branch was opened at st. Khreshchatyk, 16, in the building of the House of Trade Unions. This is a joint project with the Ukrainian office of Mastercard. To enter the branch, you need to be wearing a mask (but if the user has forgotten it, you can take the mask from the bank itself). The temperature is also measured at the inlet. The premises occupy about 400 sq.m. on two floors, therefore, due to quarantine measures in the orange zone, it can accommodate up to 20 people per floor (including bank employees, at the time of launch there were about 10 people). The department has an electronic queue. A camera is installed above the door, which identifies the client by FacePay upon entering (theoretically, this technology should work even for masked users). If the user has